Automation / Integrations Support Subscription

Description

This listing is for a recurring monthly or yearly subscription to our Automation/Integrations Support service. Please select the $investment per month and the subscription billing cycle.

We can assist with:
▲ Updates to existing automations and integrations
▲ Updates to existing setups
▲ Education and training (including online meetings, video clip creation, audio recordings, etc.)
▲ Implementation of new features
▲ Strategy development or improvement
▲ Downtime support or troubleshooting
▲ Account monitoring and maintenance

Our time is billed as follows:
▲ All client liaison (including emails, phone calls, online meetings) – $75/hr
▲ Provision of any services, including as stated above – $150/hr

Terms and conditions

We record our time using a time tracker tool which calculates total billable amount based on the rates stated above.
- Monthly subscription: Unused $investment does not roll over to the next month.
- Yearly subscription: Total billable amount is tracked on an annual basis and unused $investment in any month is rolled over to the following months.
Monthly plan subscribers will be informed when the total billable amount is approaching your $investment per month.
On a monthly subscription, any additional support time requested over the $investment amount will be invoiced separately every month (coinciding with the start date of your subscription), with nett 3 days payment term.
On a yearly subscription, any additional support time requested over the total yearly $investment amount will be invoiced separately every month (coinciding with the start date of your subscription) according to full, non-discounted rate, with nett 3 days payment term.